Regulatory Disclosure

Regulatory Status

PSS Trustee Company L.L.C. is regulated by the Dubai Financial Services Authority (DFSA) and approved by Ministry of Foreign Affairs and MFZ. Our registration number is 2308028.

Nature and Scope of Business

We offer a range of financial and trustee services, including, but not limited to, global investments, real estate consultancy, infrastructure financing, private equity management, and insurance planning. Our business is conducted in adherence to the regulations and standards set forth by our regulatory body.

Client Protection

As part of our regulatory obligations:

1. Client funds are held in segregated accounts, ensuring that client money remains distinct from company funds.
2. We maintain a level of capital that is deemed sufficient to cover the nature and level of risks to which the firm is exposed.
3. We have a robust framework for risk management, ensuring that risks are identified, monitored, and managed effectively.

Conflict of Interest Policy

We maintain and operate effective organizational and administrative arrangements to take all reasonable steps to prevent conflicts of interest from constituting or giving rise to material risk of damage to our clients' interests.

Complaints Procedure

Clients who are dissatisfied with our services have the right to lodge a complaint. We have a structured complaints handling procedure, and all grievances are handled with transparency, urgency, and fairness. For detailed information on how to file a complaint, please refer to our Complaints Procedure.

Data Protection and Privacy

We are committed to safeguarding our clients' data. All client data is processed in line with data protection regulations and our Privacy Policy. Clients have specific rights concerning their personal data, as detailed in our Privacy Policy.

Compensation Scheme

In the unlikely event of our insolvency or if we are unable to meet our obligations, clients might be entitled to compensation. Specific details about the compensation limits and eligibility can be obtained from Compensation Scheme's details.

Updates and Amendments

Regulatory disclosures may be updated periodically to reflect changes in regulations, our business practices, or the result of any review, even if there has been no change in circumstances. It is recommended to periodically review this disclosure for any changes.